Total Reward is made up of five key elements:

• Pay
• Benefits
• Incentives
• Recognition
• Workplace Benefits

PAY
IFDS looks to ensure that our competitive pay structure fairly represents the contribution that our employees make to our continued success.

Reference Salary

• Salary Progression schemes for around two thirds of our employees including those based in our Contact Centre, Dealing, Registration and IT Service Delivery areas amongst others
• Annual review in March
• Benchmarking against comparator organisations, locally and in London

Overtime

• Payable to non-management roles
• Qualifying period on single time, followed by time and a half
• Shift/Unsociable Hours/On Call Allowance payable to relevant roles

BENEFITS
IFDS offers a mix of core benefits and Flex - allowing employees individual choice with a package to suit their lifestyle needs.

Pension

• Non contributory stakeholder scheme
• Company core contribution of 6%

Death In Service

• Permanent employees covered from date of joining
• Tax free lump sum of 2x reference salary
• Dependants' pension of 40% of reference salary
• Additional Life Assurance available via Flex

Private Healthcare

• All permanent employees eligible for a minimum of single cover
• Wider levels of cover available via Flex (e.g. family)
• Provided through WPA Healthcare on application
• Health-screens also available, tax free via Flex

Holiday

• 28 to 33 days per calendar year including bank holidays dependant on employee grade and length of service
• Up to 5 additional days per annum via Flex

Childcare

• Up to £243 per month available, tax free via Flex
• Online account with access to registered childminders
• Provided through Accor

Dental Insurance

• Three varying levels of cover available via Flex
• Eligibility for employees and their immediate family
• Provided through NDP

Critical Illness Insurance

• Individual levels of cover available via Flex
• Cash lump sum on diagnosis on a range of illnesses
• Provided through Scottish Widows

Maternity, Paternity and Adoption Leave

• Enhanced company benefit based on length of service
• Paternity leave - at least two weeks on full pay

Reward Gateway

• Access to offers and discounts via a dedicated website
• Over 1,000 active retailers
• Earn cash-back on selected purchases

INCENTIVES & RECOGNITION
IFDS looks to provide additional incentives to recognise and reward those who make an outstanding contribution to the business.

Management Bonus

• Discretionary annual performance award
• Linked to business results
• Reflects individual performance assessment

EMPLOYEE RECOGNITION AWARDS

• Supercheques - tax free vouchers to use at a number of leading retailers, rewarding exceptional effort, teamwork and outstanding ideas
• 'Make A Difference' Award - quarterly company wide nomination process recognising outstanding individuals or teams with a £500 net cash award

WORKPLACE BENEFITS
Our three offices each offer a relaxed a friendly environment and their facilities are aimed towards providing useful and valued benefits.

Subsidised Catering Facilities

• IFDS House restaurant on site
• Fairbairn House deli bar on site
• Pre-ordering system available

High Street In The Workplace

• Regular visiting retailers
• Local services (e.g. dry cleaning)
• Regular Farmer's Market

Sports & Social Club

• Regular companywide activities
• Employee discounts for local retailers

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